Valid Until: 31 May 2024
You can conveniently place your return request if you’ve received an item in a ‘Damaged’, ‘Defective’ or ‘Not as Described’ state. To return a product, you can email us at info@upkgs.com or call at our helpline number – +91 9319660846 with the following details.
Order ID
Reason for returning the item.
Images clearly showing a damage/missing product in the order.
Post receiving your request, Universal packagings Support will confirm the return request and will inform you about the pickup process. It is advised that the return packets should be adequately packaged. The final decision of the request will lie with Universal packaging and cannot be contested.
If you are dissatisfied with your order, Universal packaging is here to help. If the products in your order are ‘Damaged’, ‘Defective’, ‘Wrongly Shipped’ or in a ‘Not as Described’ state, please notify us within 7 days from the receipt of your order. Subject to a quality check from our end, we’ll do our best to process your request in a timely manner. In case, we do not receive any objection from you within 7 days of delivery, we will consider the goods are as per the specifications requested by you.